FAQs

Can I try a course I'm interested in before I purchase a course?

Absolutely. The first set of videos for each course is free. Our thinking is that this allows you to hear the teacher's voice and see the visuals. To watch a free video, just click onto the course of interest. Then click the video lesson that has the “Preview” button.

What if I have questions or problems while I'm watching my tutorial?

Should you have any problems using the system, we offer free technical support to customers. Send an email to [email protected] We will respond promptly.

Can I get my money back if I'm not satisfied?

We offer an unconditional 30-day full money back guarantee – with no questions asked. As a result, you can rest assured that you can make your purchase in complete confidence. If you don't learn, you don't pay. Thanks to our 30 days risk-free offer, you can test-drive a course and make sure it's what you had in mind. We are committed to your total satisfaction!

Will your videos work with Mac computers?

All of our courses are compatible with both Windows(PC) and Mac computers.

Will your videos work with iPhone, iPads, and Android devices?

All of our courses are compatible with iPhones and iPads and most Android devices. If you are looking to confirm you can view the videos, just click one of the free videos for any of our courses.

Can I view your online training from any computer?

Any computer or mobile device with an Internet connection can be used for our online training courses.

Do you offer discounts for non-profits or educational institutions?

Yes. In fact, we offer 25% discounts for nonprofit, educational, and government agencies. Please call us at 1-888-817-6665 or send an email to [email protected] for more information.

Where is Simon Sez IT located?

Simon Sez IT is located in sunny Los Angeles, California.